This is the site for the 2015 service design fringe festival.

For the 2016 service design fringe festival, which runs 15-25 September 2016, go to www.sd-ldf.com.


The London Design Festival is a celebration of design. Service designers are now taking part to show the game-changing work they are doing during this world renowned festival.

We are producing a map of service design events going on around the capital during the festival (19-27 September 2015). Find out what the innovative players in the field of service design are doing.


These listings are live – more information will be added as speakers and event hosts confirm places.

6.30-9pm 16 September 2015 – Fight Club, SDN network, Oxford Street

Tuesday 22 September 2015
10am-4pm – Service Design and Design Thinking in Action, Imagine Tomorrow, Southwark
10am-12.30pm – Resourceful Services Workshop, We All Design, Makerversity
2-5pm – Service Design Talks, Makerversity
6pm – The Interchange, Snook, The Point People, Settle & Spark and Mettle, Euston

Wednesday 23 September 2015
10am-4pm – Service Design and Design Thinking in Action, Imagine Tomorrow, Southwark
6pm-10pm – Designersblock opening night

Thursday 24 September 2015
10am-4pm – Service Design and Design Thinking in Action, Imagine Tomorrow, Southwark
4pm – Passenger Driven Service Innovation in Public Transport, STBY, Shoreditch
4.30pm – Meet a Service Designer, Emma Parnell, Designersblock in the Oxo Tower
6.30pm – The ultimate challenge: service design in the public sector, FutureGov, Islington

Friday 25 September 2015
3-5pm – Opportunities in Government, Policy Lab, Westminster
Please note that Westminster to Designersblock is a 30 min walk – if you want to attend both the talks at Designersblock and Policy Lab’s workshop, please go to their Monday workshop.
5-7pm – Working with Government, Designersblock in the Oxo Tower. Featuring: Simplifying voting for overseas users, Ziv Lazar; Behavioural Insights and Demand Management, Warren Hatter; Louise Downe, Director of Design, GDS; Service design in government: the ups and downs, UKTI Ideas Lab.
7pm onwards – Service Design Drinks, in a pub near Oxo Tower

Saturday 26 September 2015
11.30-1pm – What is service design?: a critique. Featuring Studio TILT, Future Laboratory, and Policy Lab.
2.30-4.30pm – Community Engagement and Service Design, Designersblock in the Oxo Tower. Featuring The Social Mining Union: exploring cultural capital and social activism in Lewisham, Tearlach Byford-Flokchart; Bringing real people back to the centre of services that matter, Jon Foster; How service design and social thinking transformed Rio, Phil Nutley.

6.30pm 29 Sept 2015 – How to make personas in the public sector? People Before Pixels
7 Oct 2015 9am – Inside Design, UsCreates, HUB Westminster

Last year, we stimulated service design representation in the festival at a fantastic event held in the newly renovated Old Sessions House during Designersblock. There were five lightning talks by talented service designers from a range of sectors, followed by an extraordinarily useful service design skills workshop run by STBY. Networking afterwards led to connections being fostered between potential employees and employers. The event successfully raised awareness of service design in the wider design community, and beyond.

Are you a service designer?
You still might be able to give a talk during the festival if we can squeeze you in. Contact liorsmith at me dot com.

Looking for…
Find out how you could contribute your skills here, and consider becoming a partner.


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